The Healthy Vein

1) Ease of making appointments
--ExcellentVery GoodGoodFairPoorN/A

2) Appointment available within a reasonable amount of time
--ExcellentVery GoodGoodFairPoorN/A

3) Getting care as soon as you wanted it
--ExcellentVery GoodGoodFairPoorN/A

4) The efficiency of the check-in process
--ExcellentVery GoodGoodFairPoorN/A

5) Waiting time in the reception area
--ExcellentVery GoodGoodFairPoorN/A

6) Waiting time in the exam room
--ExcellentVery GoodGoodFairPoorN/A

7) Keeping you informed if your appointment time was delayed
--ExcellentVery GoodGoodFairPoorN/A

1) The courtesy of the person who took your call
--ExcellentVery GoodGoodFairPoorN/A

2) The friendliness and courtesy of the receptionist
--ExcellentVery GoodGoodFairPoorN/A

3) The caring concern of our medical assistants/technologists
--ExcellentVery GoodGoodFairPoorN/A

4) The helpfulness of the people who assisted you with billing or insurance
--ExcellentVery GoodGoodFairPoorN/A

1) Your phone calls answered promptly
--ExcellentVery GoodGoodFairPoorN/A

2) Getting advice or help when needed during office hours
--ExcellentVery GoodGoodFairPoorN/A

3) Explanation of your procedure
--ExcellentVery GoodGoodFairPoorN/A

4) Effectiveness of our health information materials
--ExcellentVery GoodGoodFairPoorN/A

5) Our ability to return your calls in a timely manner
--ExcellentVery GoodGoodFairPoorN/A

1) Willingness to listen carefully to you
--ExcellentVery GoodGoodFairPoorN/A

2) Taking time to answer your questions
--ExcellentVery GoodGoodFairPoorN/A

3) Amount of time spent with you
--ExcellentVery GoodGoodFairPoorN/A

4) Explaining things in a way you could understand
--ExcellentVery GoodGoodFairPoorN/A

5) The thoroughness of the examination
--ExcellentVery GoodGoodFairPoorN/A

1) Hours of operation convenient for you
--ExcellentVery GoodGoodFairPoorN/A

2) Overall comfort
--ExcellentVery GoodGoodFairPoorN/A

3) Adequate parking
--ExcellentVery GoodGoodFairPoorN/A

4) Signage and directions easy to follow
--ExcellentVery GoodGoodFairPoorN/A

5) Website usefullness
--ExcellentVery GoodGoodFairPoorN/A

1) Our practice
--ExcellentVery GoodGoodFairPoorN/A

2) The quality of your medical care
--ExcellentVery GoodGoodFairPoorN/A

3) Overall rating of care from your provider
--ExcellentVery GoodGoodFairPoorN/A

1) Your gender
--MaleFemale

2) Your age
--Under 1818-3031-4041-5051-60Over 60

3) You are...
--A new patientA returning patient

4) Would you recommend Wisconsin Vein Solutions to others?
--YesNo